Your appointments are very important to us here at Monolo Hair Studio & Spa, it is reserved especially for you! We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request 48 hours notice for rescheduling or canceling appointments. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, in addition to the clients on our waiting list miss the opportunity to receive services. The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our schedule filled, thus better serving everyone.
Moving forward rescheduling or canceling with less than 24 hours notice or "no call, no shows" will be charged a cancellation fee.